Effective Date: January 2025
Last Updated: January 2025

1. Introduction
Buhr Pacitti Inc (“we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our client portal, or engage our legal services.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect
Personal Information
We may collect the following types of personal information:

• Contact information (name, email address, phone number, postal address)
• Professional information (business details, organization)
• Case-related information and legal documents
• Financial information for billing purposes
• Communication records and correspondence
• Client portal login credentials and usage data

Technical Information

• IP addresses and browser information
• Website usage data and analytics
• Cookies and similar technologies
• Device information and operating system details

3. How We Use Your Information
We use your information for the following purposes:

• Providing legal services and professional advice
• Managing client relationships and communications
• Processing appointments and consultations
• Billing and payment processing
• Maintaining and improving our client portal
• Complying with legal and regulatory requirements
• Improving our website and services
• Sending important updates and communications

4. Legal Basis for Processing
We process your personal information based on:

• Contract: Processing necessary for providing legal services
• Legal Obligation: Compliance with professional and legal requirements
• Legitimate Interest: Business operations and service improvement
• Consent: Where you have provided explicit consent

5. Information Sharing and Disclosure
We maintain strict confidentiality and do not sell your personal information. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• With trusted service providers who assist in our operations (under strict confidentiality agreements)
• In connection with legal proceedings where disclosure is necessary
• To protect our rights, property, or safety, or that of others

6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission and storage
• Secure client portal with authentication
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Staff training on data protection and confidentiality

7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Generally, client files are retained for a minimum of 7 years after the conclusion of our legal services, or as required by applicable laws and professional regulations.

8. Your Rights
You have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request transfer of your information to another provider
• Objection: Object to certain types of processing
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

10. Third-Party Services
Our website and services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies before providing any personal information.

11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date.

12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Buhr Pacitti Inc
7 Breë Street, Cape Town, 8001
Phone: (+27) 21 569 0631
Email: gabriella@buhrpacitti.co.za
Data Protection Officer: Gabriella Pacitti

13. Governing Law
This Privacy Policy is governed by the laws of South Africa, including the Protection of Personal Information Act (POPIA) and other applicable data protection regulations.